All posts on November, 2016


Tech Buzz

Here’s Looking at You, Alexa

Amazon is developing a premium version of its Alexa-powered Echo speaker, which will have a 7-inch touchscreen, in a bid to stave off competition from Google and other companies developing rival offerings, Bloomberg reported Tuesday. Designed for use in the kitchen, the new device would have an upward-tilting touchscreen that would permit a user to swipe controls from a standing position.

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Exclusives

Demandbase’s CEO Chris Golec: Finding the Companies That Should Be Buying From You

“Account-based marketing is really about marketing to the accounts that are aligned with your sales team,” said Demandbase CEO Chris Golec. It’s been done for years, but today there’s a whole technology and practice around being able to market to accounts at scale, and this wasn’t possible until about four or five years ago. It’s a focused, targeted marketing approach.”

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Tech Law

China’s Business-Unfriendly Cybersecurity Stance

China’s parliament earlier this month passed a law aimed at addressing the country’s concerns about hacking and terrorism, which has spiked concerns among foreign businesses and human rights advocates. One interpretation of the new law is that it only codifies China’s existing cybersecurity practices. However, 46 global business groups across a variety of industries didn’t see it that way.

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Government

Feds Need to Bolster Cyberprotection Speed and Range

Providing cybersecurity adequate to meet increasing threats is a perpetual catch-up process. Public sector agencies are particularly sensitive targets, with high visibility not only to the citizens they serve, but also to cyberattackers. A recent survey uncovered both a lack of speed in detecting and responding to attacks, and weak defenses of the full range of possible attack channels.

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Strategy

Service in the IoT Era

Oracle recently announced a new connection between its Service and IoT clouds. That makes total sense to me. I bet a lot of folks think of the Internet of Things as those machines that do things directed by algorithms — and if so, they might wonder why they need to be connected to customer service, such an obviously human channel. It’s not off base, however.

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EuropeLaws and regulations

Europe forbids unjustified geo-blocking by online retailers

The European member states today reached a common position on the European Commission’s proposal to address geo-blocking and other forms of discrimination. Online stores in Europe are now no longer permitted to offer different prices to customers from other European countries. Vice-President Ansip welcomed the member states’ consensual position to Continue reading

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E-Commerce

Cyber Monday Is Bigger Than One Day

Although online retailers on Monday offered deals to jumpstart the online holiday shopping season, Cyber Monday as a one-day event could be losing some of its attraction. Many retailers jumped the gun, and have been offering special online deals for days. Cyber Monday in recent years has ranked as the third largest holiday shopping day, following Super Saturday and Black Friday.

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E-Commerce

Black Friday’s $9B Weekend Haul Shatters Records

Shoppers came out in droves over the Black Friday weekend, spending a record $9.36 billion, a 16.4 percent increase from a year ago, according to Adobe Digital Insights. Black Friday sales hit a new record of $3.34 billion, a 21 percent jump from a year ago. This was the first-ever Black Friday with sales exceeding $3 billion. Thanksgiving Day sales were up 11.5 percent from a year ago.

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